Privacy policy

1.- WHO ARE WE?
This website is owned by OHZEN MARKETING, S.L. (onwards, "SIZEN”), registered in the Mercantile Registry of Barcelona: Tomo 46595, Folio 83, Sheet B-524976, Inscripción 1ª, with NIF: B67267872 and with registered office at C/ Electrónica 5, 08110 Montcada i Reixac (Barcelona).

2.- INFORMATION AND CONSENT
By accepting this Privacy Policy, the user (hereinafter, the "User” or the “users”) is informed and gives its free, informed, specific and unequivocal consent for the personal data that it provides through the web page located at the URL [https://sizensrs.com] (hereinafter, the “Website”) are treated by SIZEN, as well as the data derived from your browsing and any other data that you may provide in the future.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and the User can determine, freely and voluntarily, if he wishes to provide his personal data to SIZEN.

3.- OBLIGATION TO PROVIDE THE DATA
The data requested in the Web forms are generally mandatory (unless otherwise specified in the required field) to comply with the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, they will not be able to be attended to, without prejudice to the fact that you can freely view the content of the Website.

4.- FOR WHAT PURPOSE WILL IT DEAL SIZEN THE USER DATA?
The personal data provided through the Website will be processed by SIZEN according to the following purposes:

4.1. DATA PROVIDED TO FORMALIZE A PURCHASE:

  • Manage, process, send and monitor purchases made.

  • Contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.

  • Conduct quality and satisfaction surveys.

  • Send personalized commercial communications to the User about products and services of SIZEN, by electronic and/or conventional means, unless the User objects by checking the box enabled for this purpose on the Website.

  • Send commercial communications to the User, by electronic and conventional means, about products and services (i) of Group companiesOHZEN MARKETING, S.L.(Companies of the OHZEN MARKETING, S.L. Group, OHZEN MARKETING, S.L.), group of companies to which it belongs SIZEN and, (ii) from other companies with which SIZEN collaborate, if the User gives his consent to do so by checking the corresponding box.

  • Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.

  • Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.2. DATA PROVIDED THROUGH FORMS OF PROOUT OF STOCK DUCTS:

  • Inform Users of the availability of products in which they were interested and that were out of Stock.

  • Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of SIZEN, (ii) of companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN and, (iii) from other companies with which SIZEN collaborate, if the User gives his consent to do so by checking the corresponding box.

  • Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.

  • Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.3.DATA PROVIDED THROUGH CONTACT FORMS:

  • Manage, process and respond to requests, requests, incidents or queries from the User.

  • Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of SIZEN, (ii) of companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN and, (iii) from other companies with which SIZEN collaborate, if the User gives his consent to do so by checking the corresponding box.

  • Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.

  • Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.4. DATA PROVIDED THROUGH COLLABORATION FORMS:

  • Manage the relationship with collaborators or influencers.

  • Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of SIZEN, (ii) of companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN and, (iii) from other companies with which SIZEN collaborate, if the User gives his consent to do so by checking the corresponding box.

  • Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.

  • Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.5. DATAFACILITATED FOR THE SENDING OF NEWDELETE:

  • Manage the subscription and/or unsubscription of the Newsletter.

  • Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of SIZEN, (ii) of companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN and, (iii) from other companies with which SIZEN collaborate, if the User gives his consent to do so by checking the corresponding box.

  • Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.

  • Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.6. DATA PROVIDED TO OBTAIN DISCOUNTS OR TO PARTICIPATE IN PROMOTIONS:

  • Manage and carry out the promotion, as well as manage its development.

  • Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of SIZEN, (ii) of companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN and, (iii) from other companies with which SIZEN collaborate, if the User gives his consent to do so by checking the corresponding box.

  • Prepare a commercial profile, using third-party sources to offer the User products and services according to their interests, if the User authorizes it by checking the box enabled for this purpose.

  • Carry out analysis on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

5.- WHAT USER DATA WILL BE PROCESSED? SIZEN?
SIZEN will process the following categories of User data:

5.1.TO FORMALIZE A PURCHASE:

  • Identification data: name, surnames and ID.

  • Contact information: email address, telephone number and mailing address.

  • Transaction data for goods and services in SIZEN: products and services purchased or in which the User shows interest.

  • Economic and financial data: credit card.

  • Navigation data.

5.2. DATA PROVIDED THROUGH FORMS OF PROOUT OF STOCK DUCTS:

  • Identification data: Name and surname.

  • Contact information: Email address.

  • Transaction data for goods and services in SIZEN: products and services in which the User shows interest.

  • Navigation data.

5.3. DATA PROVIDED THROUGH CONTACT FORMS: 

  • Identification data: Name and surname.

  • Contact information: email address, telephone number and mailing address.

  • Other data: data provided by the Users themselves in the open fields of the forms available on the Website.

  • Navigation data.

5.4. DATOS FACILITATED THROUGH COLLABORATION FORMS:

  • Identification data: Name and surname.

  • Contact information: email address, telephone number and mailing address.

  • Navigation data.

5.5. DATA PROVIDED FOR THE SENDING OF NEWDELETE:

  • Identification data: Name and surname.

  • Contact information: Email address.

  • Navigation data.

5.6. DATA PROVIDED TO OBTAIN DISCOUNTS OR TO PARTICIPATE IN PROMOTIONS:

  • Identification data: Name and surname.

  • Contact information: email address, telephone number and mailing address.

  • Transaction data for goods and services in SIZEN: products and services purchased or in which the User shows interest.

  • Navigation data.

In the event that the User provides data from third parties, he declares that he has their consent and undertakes to transfer the information contained in the Privacy Policy, exempting SIZEN of any responsibility in this regard. Nevertheless, SIZEN may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6.- WHAT IS THE LEGITIMATION OF THE PROCESSING OF USER DATA BY SIZEN?
The legitimacy of the processing of your personal data will be the following:

6.1. DATA PROVIDED TO FORMALIZE A PURCHASE:

  • Contract execution, to manage, process, send, and monitor the purchases made and contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.

  • legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means, about products and services of SIZEN.

  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, either from companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN or other collaborating companies.

  • Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.2. DATA PROVIDED THROUGH FORMS OF PROOUT OF STOCK DUCTS: 

  • Consent, to inform Users of the availability of products in which they were interested and that were out of Stock.

  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of SIZEN and from third parties, either from companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN or other collaborating companies.

  • Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.3. DATA PROVIDED THROUGH CONTACT FORMS: 

  • Consent, to manage, process and respond to requests, requests, incidents or queries from the User.

  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of SIZEN and from third parties, either from companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN or other collaborating companies.

  • Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.4. DATA PROVIDED THROUGH COLLABORATION FORMS: 

  • Contract execution, to manage the relationship with collaborators or influencers.

  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of SIZEN and from third parties, either from companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN or other collaborating companies.

  • Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.5. DATA PROVIDED FOR THE SENDING OF NEWDELETE:

  • Consent, to manage the subscription and/or cancellation of the Newsletter, carried out through the channel provided on the Website.

  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of SIZEN and from third parties, either from companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN or other collaborating companies.

  • Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.6. DATA PROVIDED TO OBTAIN DISCOUNTS OR TO PARTICIPATE IN PROMOTIONS:

  • Consent, to manage the promotion and make the discount or promotion effective.

  • Consent, for the sending of commercial communications by electronic and conventional means, about products and services of SIZEN and from third parties, either from companies of the OHZEN MARKETING, S.L. Group, a group of companies to which it belongs SIZEN or other collaborating companies.

  • Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them without affecting the others.

To revoke said consent, the User may contact SIZEN via info@sizensrs.com.

7.- WITH WHICH RECIPIENTS WILL THE USER'S DATA BE SHARED?
The User's data may be communicated to:

  • Public Administrations in the cases provided by law.

  • OHZEN MARKETING, S.L., parent company, based on the legitimate interest conferred by the data protection regulations, for administrative purposes of managing the business group.

  • The companies belonging to the OHZEN MARKETING, S.L. (defined above) in order to send the User personalized commercial communications, by electronic and conventional means, if the User authorizes it by checking the corresponding box.

8.- INTERNATIONAL DATA TRANSFERS
The User is informed that SIZEN has contracted the services of Google, Dropbox, whose servers are hosted in the US, which implies an international transfer of data. However, international data transfers are regularized since the aforementioned entities are adhered to the Privacy Shield Protocol.

9.- CONSERVATION OF DATA
The User's data will be kept for the following periods:

9.1. Data provided to formalize a purchase:

  • The data provided to manage, process, send and monitor the purchases made will be kept during the contractual relationship and, once it has ended, during the limitation period of the legal actions that may derive from it.

  • The data used to contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process will be kept for 180 days.

  • The data related to satisfaction and quality surveys will be kept for five (5) years.

9.2. Givens provided through out-of-stock product forms, they will be processed until the communication is sent to the User, indicating that the product is in Stock and, in the event that it is not in Stock, for six (6) months.

9.3. Dataprovided through contact forms, They will be kept for the period necessary to process and respond to your request and, once it has finished, during the limitation period for legal actions derived from the aforementioned request.

9.4. Andcoughs facilitated through collaboration forms,They will be kept during the contractual relationship and, once it has ended, during the limitation period of the legal actions that may derive from it.

9.5. Dataprovided for sending Newsletter,They will be kept as long as the User does not revoke the consent given for this purpose.

9.6. Dataprovided to obtain discounts or to participate in promotions, They will be kept until the end of the promotion and, once it has ended, during the limitation period of the legal actions that may derive from it.

9.7. Data used to send commercial communications,will be processed until the User objects or revokes their consent.

Data used to carry out profiling, resorting to third-party sources, in no case will they refer to a period greater than three (3) years.

10.- COMMERCIAL COMMUNICATIONS AND PROMOTIONAL
One of the purposes for which SIZEN treats the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events or news relevant to Users.

In the event that the User wishes to stop receiving commercial or promotional communications from SIZEN You can request the cancellation of the service by sending an email to the following email address: info@sizensrs.com.

11.- RESPONSIBILITY OF THE USER
The user:

  • You guarantee that you are over sixteen (16) years of age and that the data you provide SIZEN are true, accurate, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data that he communicates and will keep the information provided properly updated, in such a way that it responds to his real situation.

  • You guarantee that you have informed the third parties of whom you provide your data, if so, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to SIZEN for the stated purposes.

  • You will be responsible for any false or inaccurate information that you provide through the Website and for any direct or indirect damages that this may cause to SIZEN or to third parties.

12.- EXERCISE OF RIGHTS
The User can send a letter to SIZEN, to the address indicated in the header of this Policy, or by means of an email to the address info@sizensrs.com, attaching a photocopy of your identity document, at any time and free of charge, to:

  • Revoke the consents granted.

  • Get confirmation about whether in SIZEN Personal data concerning the User is being processed or not.

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • Get from SIZEN the limitation of data processing when any of the conditions provided for in the data protection regulations are met.

  • Request the portability of the data provided by the User in those cases provided for in the regulations.

  • Contact the DPO of SIZEN through the following address: info@sizensrs.com.

  • File a claim regarding the protection of your personal data before the Spanish Data Protection Agency at the address C/ Jorge Juan, 6, 28001 – Madrid, when the interested party considers that SIZEN has violated the rights that are recognized by the applicable regulations on data protection.

13.- SECURITY MEASURES
SIZEN will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee security. of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

14.- CHANGES
SIZEN reserves the right to revise its Privacy Policy at the time it deems appropriate, in which case it will be communicated to the Users. For this reason, we ask that you regularly check this privacy statement to read the most recent version of the Privacy Policy of SIZEN.

15.- ACCEPTANCE AND CONSENT
The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated processing thereof by SIZEN, in the manner and for the purposes indicated in this Privacy Policy.

16.- THE CLEAR
In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether you meet the requirements to access your payment methods and to adapt those payment methods to your profile. Your personal data is processed in accordance with the provisions of the Klarna privacy policy.

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