At Sizen, as you already know, we are manufacturers from the best sports pressotherapy team and we fully understand the importance of providing a quality post-sale technical service to our clients.
That's why we want to make sure our customers are completely satisfied with their purchase and we strive to offer exceptional after-sales technical service, with a wide range of advantages and services.
One of the determining factors that make us stand out from our competition and that has earned us the award for Best Pressotherapy 2022 is the quality of our technical and post-sale service. But do you know what sets us apart from the rest?
Our technical service is in Spain, in Montcada i Reixac, which facilitates the shipment and reception of the equipment. This means that customers can send their equipment for repair or maintenance directly to our facilities, which reduces waiting times for possible repairs. We do not have to send your equipment to be repaired abroad since our workshops and technicians are in Spain.
We offer a 3 year warranty on our Sizen equipment, which means many repairs are done at no cost to the customer. This warranty covers manufacturing defects and material failures. If there is a problem with your Sizen equipment within the first 3 years of purchase, simply contact us and we will fix the problem free of charge.
All repairs carried out by our technical service have a six-month guarantee, which provides peace of mind to the client that the repair is warranted. This means that if your Sizen equipment has any repair-related issues within the first 6 months after the repair, simply contact us.
We only use original Sizen parts in our repairs, thus guaranteeing the quality and durability of the repaired equipment. Using original Sizen parts ensures that equipment functions properly and meets Sizen quality standards. Also, use original sizen parts it also helps extend equipment life and minimize the need for future repairs.
Our technical service team is made up of highly trained and experienced professionals, with extensive technical knowledge in the field of sports pressotherapy and Sizen equipment. They have experience repairing and maintaining a wide variety of equipment, enabling them to efficiently and accurately identify and fix problems.
In addition, our technical support staff are constantly updating their skills and knowledge through courses and training, to ensure they are always up to date.
We offer exceptional customer service, with a dedicated customer support team available to answer any questions or concerns you may have. Our goal is to make sure that our customers are completely satisfied with their purchase and with our after-sales technical service. We're available to answer any questions or concerns you may have, and we'll work with you to make sure your Sizen equipment is running smoothly.
In short, our after-sales technical service is one of the main advantages of buying our Sizen sports pressotherapy machines and accessories. With a convenient location, free and six-month warranties on repairs, the use of genuine Sizen parts, a highly trained and experienced service team, and exceptional customer service, our service is a great choice for our customers.
If you have any questions or problems with your Sizen equipment, please do not hesitate to contact us. We are always ready to help and to guarantee your satisfaction.